Shipping policy

 Shipping is only available to locations inside the United States*.

Standard shipping rates are not available for residents of Alaska and Hawaii.

*Note: We cannot ship to post office boxes or APO/FPO addresses.

 

Delivery to your home

Standard shipping (Media Mail)

 

When will my order ship?

Orders will usually ship within two business days of placement. Orders ship Monday through Friday excluding Holidays. 

 

Out of Stock Items

If an item ordered becomes out of stock, you will be notified within 48 hours that part, or all of your order cannot be fulfilled. If you have already been charged for the order, the item will be refunded, or, if there will be a restock of the affected item, you will be notified of the expected restock timing and we will ship the item as soon as possible. 

If you have any further questions, please don't hesitate to contact us at info.PCUSA@ponycanyon.co.jp.